Privacy Policy

At IPTVSAfrica, your privacy matters.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase an IPTV subscription.

By using our website https://iptvsafrica.co.za and our services, you agree to the practices described in this policy.

Last updated: October 2025

1. Information We Collect

We collect only the information necessary to provide and improve our IPTV services.
This includes:

  • Personal details: Name, email address, WhatsApp number, or other contact information you provide during registration or support.

  • Payment details: Limited payment data processed securely through third-party providers (e.g., PayPal, Wise, card gateways). IPTVSAfrica does not store full credit card or banking information.

  • Technical data: Device type, operating system, and IP address, used to help troubleshoot or verify account usage.

  • Usage data: Anonymous statistics such as login times or connection counts for service performance and security.

2. How We Use Your Information

Your information is used strictly for:

  • Providing and maintaining your IPTV subscription

  • Activating and managing your account

  • Processing secure payments

  • Offering customer and technical support

  • Sending service updates, renewal reminders, or promotional offers (only if you opt in)

  • Preventing fraud or unauthorized use of our system

We never sell or rent your personal information to third parties.

3. Cookies and Analytics

Our website may use cookies to improve navigation, analyze traffic, and store basic preferences.
Cookies do not give us access to your personal device or files.

We also use Google Analytics to understand visitor behaviour and improve performance.
All data collected is anonymous and used for statistical purposes only.

You can disable cookies at any time through your browser settings.

4. Data Security

We take your privacy seriously.
All collected data is stored securely and protected by industry-standard encryption and firewalls.
Access is restricted to authorized personnel only.

We also work with trusted payment partners who comply with international security standards (PCI-DSS, GDPR).

5. Third-Party Services

We may share limited information with trusted service providers to:

  • Process payments (e.g., PayPal, Wise, crypto gateways)

  • Deliver activation details or support messages (e.g., WhatsApp, email)

  • Improve website analytics

These partners are bound by confidentiality and data protection obligations.

6. Your Rights

As a customer, you have the right to:

  • Request a copy of your personal data

  • Ask for corrections or deletion of your information

  • Withdraw consent for marketing communications

  • File a complaint if you believe your data is being misused

To exercise any of these rights, contact us through WhatsApp or email below

iptvforall001@gmail.com

7. Data Retention

We retain minimal personal data only as long as necessary to:

  • Provide your IPTV service

  • Meet legal or tax requirements

  • Handle support or refund requests

Once no longer required, your data is permanently deleted or anonymized.

8. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
We encourage you to read the privacy policies of any linked sites you visit.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📱 WhatsApp: (+44) 7367 067674
🌐 Website: https://iptvsafrica.co.za
✉️ Email: iptvforall001@gmail.com

10. Policy Updates

We may update this Privacy Policy from time to time to reflect new regulations or service changes.
All updates will be posted on this page with the revised date at the top.